Privacy Policy
Your privacy is our priority. Learn how SMIATETL Games & Trading Analytics collects, uses, and protects your personal information in accordance with international data protection regulations.
Our Privacy Commitment
At SMIATETL Games & Trading Analytics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gaming and trading analytics services.
We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations. Your trust is fundamental to our business, and we take the responsibility of handling your personal data seriously.
Data Security
Advanced encryption and security protocols protect your information
Your Rights
Full control over your personal data with easy access and management
Global Compliance
Adherence to international privacy standards and regulations
Information We Collect
We collect various types of information to provide and improve our gaming and trading analytics services to you.
Personal Information
- Name and contact details
- Email address and phone number
- Company information (if applicable)
- Professional role and interests
- Account credentials and preferences
Gaming & Trading Data
- Game performance metrics
- Trading analytics preferences
- Portfolio data (encrypted)
- Risk assessment parameters
- Custom strategy configurations
Technical Information
- IP address and browser details
- Device information and specifications
- Usage patterns and feature interactions
- Performance and error logs
- Geographic location data (limited)
Communication Data
- Support ticket conversations
- Newsletter subscription status
- Feedback and survey responses
- Marketing communication preferences
- Webinar registration information
How We Use Your Information
We use your information to deliver exceptional gaming and trading analytics services tailored to your needs.
Service Provision
- • Delivering gaming analytics insights
- • Providing trading data analysis
- • Personalizing your dashboard experience
- • Processing transactions and subscriptions
- • Generating custom reports and forecasts
Analytics & Improvement
- • Understanding user behavior patterns
- • Improving our algorithms and models
- • Developing new features and services
- • Conducting market research and analysis
- • Optimizing user experience and performance
Communication
- • Sending service notifications and updates
- • Providing customer support and assistance
- • Sharing relevant industry insights
- • Marketing communications (with consent)
- • Responding to your inquiries and feedback
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract Performance
To provide services you've requested
Legitimate Interest
For business operations and improvements
Consent
For marketing and non-essential services
Legal Obligation
To comply with applicable laws and regulations
Information Sharing & Disclosure
We are committed to transparency about when and how we share your information with third parties.
We DO NOT Sell Your Personal Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is valuable to us, and we believe in protecting your privacy above all else.
No Data Sales
No Third-Party Marketing
Privacy First
Limited Data Sharing Scenarios
Service Providers
- Cloud hosting and infrastructure
- Payment processing services
- Customer support platforms
- Email and communication tools
- Analytics and monitoring services
Legal & Safety
- Legal compliance requirements
- Security and fraud prevention
- Court orders and legal processes
- Protection of rights and safety
- Business transfers and acquisitions
Third-Party Safeguards
All third parties who receive your information are contractually bound to:
Use data only for specified purposes
Implement security measures
Maintain confidentiality
Delete data when no longer needed
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption Technology
- • AES-256 encryption for data at rest
- • TLS 1.3 for data in transit
- • End-to-end encryption for sensitive communications
- • Hardware security modules (HSM) for key management
Infrastructure Security
- • Multi-factor authentication (MFA)
- • Role-based access control (RBAC)
- • Regular security audits and penetration testing
- • 24/7 security monitoring and incident response
Compliance Standards
- • ISO 27001 information security management
- • SOC 2 Type II compliance
- • GDPR and CCPA adherence
- • Regular third-party security assessments
Security Best Practices
Access Controls
Strict authentication requirements and least-privilege access principles
Data Backup
Encrypted, geographically distributed backups with rapid recovery capabilities
Network Security
Firewalls, intrusion detection, and network segmentation protection
Incident Response
Comprehensive incident response plan with 24/7 monitoring and rapid response
Your Role in Data Security
While we implement robust security measures, you also play a crucial role in protecting your information:
Strong Passwords
Use unique, complex passwords and enable MFA
Secure Connections
Only access your account from trusted networks
Device Security
Keep your devices updated and secure
Phishing Awareness
Be cautious of suspicious emails and links
Your Privacy Rights
We believe you should have full control over your personal information. Here's what rights you have and how to exercise them.
Right to Access
Request copies of your personal information we hold about you, including details on how we use it.
Right to Rectification
Request correction of inaccurate or incomplete personal information we have about you.
Right to Erasure
Request deletion of your personal information in certain circumstances, also known as "right to be forgotten".
Right to Restriction
Request that we limit processing of your personal information in specific situations.
Right to Portability
Receive your personal information in a structured, machine-readable format to transfer to another service.
Right to Object
Object to processing of your personal information for direct marketing or legitimate interests.
How to Exercise Your Rights
Exercising your privacy rights is straightforward and free of charge in most cases.
Account Settings
Self-Service Options
Manage many settings directly in your account dashboard
Data Export
Download your data anytime from your settings page
Account Deletion
Delete your account and associated data when needed
Contact Us Directly
Email Requests
Send detailed requests to our privacy team
Phone Support
Call our support line for urgent privacy matters
Live Chat
Chat with our team for immediate assistance
Response Time Commitment
We respond to all privacy rights requests within 30 days (or 45 days for complex requests). You will receive confirmation of receipt within 72 hours.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content and services.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and improve your experience across visits.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze and improve our services
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used for advertising and personalization
Your Cookie Choices
Browser Settings
Control cookies through your browser preferences
Cookie Preferences
Manage your cookie preferences anytime
Opt-Out Tools
Industry-wide opt-out for targeted advertising
Detailed Cookie Information
Learn about the specific cookies we use and their purposes
| Cookie Name | Type | Purpose | Duration | Essential |
|---|---|---|---|---|
| session_id | Essential | Maintains user session and authentication | Session | |
| user_preferences | Functional | Remembers user settings and preferences | 1 year | |
| analytics_tracking | Performance | Helps us understand website usage and performance | 2 years | |
| marketing_personalization | Marketing | Enables personalized content and recommendations | 6 months |
Your preferences are stored and can be updated at any time
International Data Transfers
As a global service provider, we may transfer your personal information internationally while maintaining appropriate safeguards.
Global Infrastructure
Our services operate across multiple regions to provide you with fast, reliable access to gaming and trading analytics.
Transfer Safeguards
We implement appropriate safeguards to protect your personal information during international transfers.
Adequacy Decisions
EU Commission recognized jurisdictions
Standard Contractual Clauses
EU-approved data transfer agreements
Binding Corporate Rules
Internal data protection policies
Your Data Location Rights
You have specific rights regarding where your personal information is processed and stored.
Data Localization
Choose specific regions where your data can be processed
Transfer Notifications
We'll inform you when your data crosses international borders
Request Information
Ask for details about data transfers and safeguards
Contact Our Privacy Team
Have questions about our privacy practices or want to exercise your rights? Our dedicated privacy team is here to help.
Get In Touch
Company Address
SMIATETL Games & Trading Analytics
125 Kingsway, Holborn
London WC2B 6NH
United Kingdom
Business Hours
Monday-Friday: 9:00 AM - 6:00 PM GMT
Privacy emergencies handled 24/7
Privacy Requests
Data Access Requests
Request copies of your personal information or details about how we use it.
Data Deletion Requests
Request deletion of your personal information when no longer needed.
General Privacy Inquiries
Have questions about our privacy practices or this policy?
Regulatory Authorities
You also have the right to lodge a complaint with your local data protection authority.
UK: Information Commissioner's Office (ICO)
EU: Your national data protection authority
US: State Attorney General offices
Policy Updates & Version History
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We'll always notify you of significant changes.
Update Notifications
Email Notifications
We notify registered users of significant policy changes
Website Notices
Prominent notices on our website for all visitors
Effective Dates
Clear indication of when new terms take effect
Version Control
Enhanced cookie policy and international transfer updates
GDPR compliance updates and data retention clarifications
Major policy revision with enhanced user rights and security measures
Current Policy Information
Last Updated
December 15, 2024
Version
3.2
By continuing to use our services after the effective date, you consent to the updated Privacy Policy.
Trust is the Foundation of Our Partnership
Your privacy matters to us. We're committed to transparency, security, and giving you control over your personal information.